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By activating Now Assist topics and using a large language model, or LLM, as your topic model rather than Natural Language Understanding, or NLU, you can improve deflection rates and …
Oct 5, 2023 · Click 'Get Plugin' on the Now Assist product you wish to install. You will be taken to the ServiceNow store. You may have to enable pop-ups within your browser. Install the plugin …
Quickly capitalize on Now Assist in Virtual Agent and its powerful capabilities. Join our ServiceNow experts as they showcase the latest features and walk you through how to enable them...
ServiceNow Learn how to implement Now Assist for Virtual Agent. Topics include multi-turn catalog ordering and Q&A genius results. - Now Learning.
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Mar 27, 2024 · • If you have not yet deployed Virtual Agent, whether it's because of lack of resources or it's still on your roadmap, then consider deploying Now Assist in VA with its easy …
Sep 21, 2024 · What's new in Now Assist in Virtual Agent - Xanadu release (covers setup, VA Designer and conversational flows) Now Assist in Virtual Agent conversational catalog ordering …
Oct 3, 2023 · Ensure that you only install/update the Now Assist for X (BU) store app. You should not install apps related to the Generative AI Controller, Skills, or Spokes individually. Once you …
To use the Copilot capabilities with ServiceNow, customers are required to have Copilot and Now Assist licenses. Please reach out to your ServiceNow administrator and Microsoft Teams …
Apr 22, 2024 · This article highlights some Best Practices around installing Now Assist related plugins and how to keep Now Assist capabilities up-to-date with upcoming ServiceNow family …
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